FAQ

 

 Application Process
  How long will it take to process my application?

Applications take approximately 1 to 2 business days to process.

The process may take longer, depending upon if all the supporting documents have been submitted.

  Can I print out the fill out a paper application?

No, all applications must be completed online.

  Can I submit a TAR Residential Lease Application?

 No, all applications must be completed online.

  What is an applicant? Do they need to submit the supporting documents too?

An applicant is anyone over the age of 18 who will be residing in the property.

Yes, all applicants will need to provide all the supporting documents.

  What are the qualifications for approval?

A list of qualifications are located on our website at the following link

: https://www.openhousepm.com/rental-qualifications/

  Will running a background screening result in a hard or soft credit pull (how will it affect my current credit score)?

 Your screening will result in a hard pull on your credit score.

 Rental Application Fee
  How much is the application fee?

    The application fee is $45 per applicant. A $5 convenience fee charged by the payment processor is not collected by us. This added fee brings the total amount due to $50 per applicant.

  How much is the admin fee?

    The admin fee is $150 per application.

  How much is the application fee?

    The application fee is $45 per applicant. A $5 convenience fee charged by the payment processor is not collected by us. This added fee brings the total amount due to $50 per applicant.

  Are application fees refundable?

    No, application fees are non-refundable.

  The property we are interested in applying for states the application and/or admin fees are refundable. When will I be refunded and how?

  You will only be credited the promo fee(s) upon approval.

The fee(s) will be credited to your Open House tenant account. You will see any applicable credit(s) 5 to 7 business after your
security deposit is paid.

 Pets
  Do you accept pets?

    Yes, we accept up to 3 pets per property.

  Do you accept all dog breeds?

    We cannot accept the following dog breeds: Pit Bulls, Rottweilers, Doberman Pinschers, and Chow Chows.

 Move-In
  How do I choose a good move-in date?

    We do not schedule move-ins on the weekends or holidays. You must pick a weekday to schedule your move-in.

  When is the earliest I can move in?

    The earliest we can set your move-in date is 10 business days after you’ve paid the security deposit.

  Are there any pet fees? Are the fees refundable?

    There is a $300 non-refundable pet fee per pet.

 Holding a Property
  How long can you hold a property?

    The longest we can hold a home is 21 days after you’ve paid the security deposit.

 Docusign
  I was not able to upload my documents to DocuSign. Where can I email the documents?

    Please email your documents to: appdocs@openhouse-group.com.